Map business processes, elicit requirements, and write user stories.Plan discovery activities based on key stakeholders.Understand facilitation and documentation techniques.Experience in a given industry environment.Understand Salesforce environment best practices.Familiar with the Salesforce implementation lifecycle.You must have experience with common business practices such as eliciting requirements, mapping business processes, writing user stories, validating solutions, user acceptance testing, and facilitating virtual and in-person workshops.įor instance, the certified business analyst should be able to demonstrate their knowledge, skills, and experience in the following areas:
Learning the commonly used business analysis tools and techniques provides a foundation you can apply in your current role and build as a platform as your career progresses. A business analysis certification will allow you to focus on gaining knowledge and help to demonstrate professionalism. There are plenty of benefits of a business analyst certification. So, Who is an Ideal Candidate for the exam? The key activities that business analysts perform include: What Does A Business Analyst Do?Ī business analyst is a professional responsible for eliciting, documenting, and managing the requirements, facilitating meetings, drafting feasibility studies, and acting as a liaison or bridge between technical and functional groups.ĭepending on the organization, business analysts may be responsible for discovering what the user truly wants, designing a solution vision, breaking product development into doable steps, determining what success looks like, and driving iterative evaluation and revision. 👉 As you are here, you may want to check out the How to Pass Salesforce User Experience Designer Certification exam article. So, follow along on the ‘ Yellow Brick Road’! Today, I appeared for the Salesforce Certified Business Analyst Certification exam and passed!Īnd, oh yes, I managed to pass it on my first attempt.
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